Virtual Assistants and the Importance of Client Consultation – part 1

With a large number of virtual assistants to choose from these days, how can a potential client choose with which one they would like to work? How can you project a professional image and create synergy with someone you have never met? What can you do or say to make them think ‘I’ve got to work with this person’?

When I first started out as a virtual assistant, more years ago than I care to remember, there were very few VAs around, which meant I had little competition. Nowadays, many of the clients I take on have worked with at least one other VA in the past. When I ask what differences they notice between our way of working and that of other VAs, with whom they have worked previously, they often say that what they like more than anything is that we work as a partnership with our clients. They say that we are proactive in their businesses and look for opportunities for them and suggest ideas, whereas, other VAs just wait for work to be delegated to them.

So, how do we achieve this distinction? Part of it has to do with the mindset. When you make the leap from being an employee to a sole trader, or business owner, you will quickly realise that if you sit around and wait for work to be delegated, you will not get very much of it. At that point you learn to make yourself an active member of your clients ‘team’ very quickly, or you will soon start to founder.

For help with your Client Consultation, check out the podcast at: http://vasuccessgroup.co.uk/virtual-assistant-teleseminars-webinars/

Part 2 of this article follows on 25th August