Using Information Packs for Your Virtual Assistant Business

Using information packs is a great opportunity to answer potential clients questions in advance which will free up more of your time as you can also tell people what you want them to know about you and your Virtual Assistant business.

Creating an information pack doesn’t have to be daunting, anything that you have to tell people more than once, can be put in an information pack and remember that it will help to create a professional image with contacts and potential clients.

Enquiry Pack

Send for all enquiries and you could include:

• Definition of what a Virtual Assistant is
• About you
• Services available
• Target market
• How does it work
• Benefits
• Prices
• Call to action
• Contact details

This pack answers majority of potential clients questions before the client consultation stage and it is a working document that is changed if new service added, new question etc.

Client Welcome Pack

Opportunity to explain how you work once a new client has agreed to working with you.  Remember to set expectations from the start for working together so include:

• Definition of what a Virtual Assistant is
• About me
• Services available
• Policies
• Benefits
• Call to action
• Contact details

Make sure to highlight policies at the outset of the relationship so it reinforces you as business owner.