To develop a successful business you need to continually market your products or services. There will be times when clients stop using you, so you need to be able to replace them.
There are a couple of ways you can grow your business without taking on employees:
You may be asked to do some work by a client but do not have the necessary skills. If this occurs, sub-contracting could be the solution. You need to forge relationships with fellow VAs to build a team of associates upon whom you can call when necessary. Your clients will not know that their work has been completed by a sub-contracted VA as all communication is with you.
Make sure that you get all your associates to sign a contract before sending any work to them. You should always check the work before sending it to the client in case there are any problems. The client does not want to know that a sub-contractor has made mistakes; their contract is with you!
A multi-VA arrangement is very similar to sub-contracting but with some minor differences.
The main difference with a multi-VA business is that you tell clients about your associate VAs and present them as team members.
The other main difference is that the client and the associate VA have a direct relationship, and you do not need to check work before the client sees it as with sub-contractors. You should introduce the prospective client to the associate VA at the client consultation stage to make sure that they would comfortable working together.
You should put together an information pack for associate VAs, and treat it as though you were employing a member of staff. Your team should consist of the type of people who meet your high standards at all times.