Additional Services Your Virtual Assistant Business Can Offer

There are a number of different services that you can add to your business to take it to the next level and provide a ‘one stop shop’.
Some of these include:

Telephone answering
This can be a really popular, but you must consider whether you want to provide the service yourself, or if it something you would prefer to pass on to a fellow VA with whom you have forged a partnership arrangement. I do offer the service, although, I do not do it myself as I am often out and about, so I cannot guarantee the quality of service that my clients deserve. However, I do have a VA partner who is more than happy to do this type of work.

If you do offer this service, it needs to be from 9am to 5pm as a minimum, so think hard whether it is something you want to do yourself before you start advertising the service.

Website design
This is a specialist skill and something that is charged at a higher rate. Before offering this service, ask yourself if you possess the necessary skills, or whether you would need to outsource the work.

Another service you could offer is a maintenance retainer package, whereby your clients pay in advance for maintenance of their sites.

Legal Virtual Assistant
A legal virtual assistant is someone who works with solicitors on either an ad hoc or regular basis, providing all the services of a legal secretary.

What will you add to your VA business?
 

Free Article You Can Use: Growing Your Virtual Assistant Business

There are many ways that you can grow your VA business, from adding additional services to bringing other people on board to work with you.

Check out this great article about Growing Your Virtual Assistant Business.
Visit http://vasuccessgroup.co.uk/virtual-assistant-freebies/articles
 

 

What To Ask During Your Client Consultation Process

You may want to consider some of the following questions when writing your own client consultations.

Contact information
You need to ask for telephone numbers and an email address before your scheduled consultation so that you can contact them if they don’t call.

Business type
What industry do they work in? What products/services do they provide? With what types of clients do they work?

What are their goals/vision?
What are their goals for the next five years? This is a good question as you can tell them how you could help them to achieve their goals.

What are they struggling to complete in their businesses?
Some prospective clients may have an idea of areas in which they need some help. After I have ended the consultation, I ask all prospective clients to keep a list of all the tasks they have insufficient time to complete, or that they do not like doing, over the course of a week. I then schedule a follow-up call for a week later to go through the list to see where I can help them.

Describe a typical day for you
This will reveal some details about their personality and work style, which should tell you whether you want to work with them.

Have you worked with a PA or virtual assistant before?
This is an important question as, if the answer is yes, you can ask supplementary questions to see whether the relationship worked or not.

What information should you reveal about yourself?
What information should your prospective clients be told about you? Do you want to tell them you work full-time, fit your work around children, or work only during term-time? Establish now what information you want to share, so that you do not forget during the call.
 

Free Article You Can Use: Tips For Setting Up Your Home-Based Office

A question we are frequently asked by aspiring virtual assistants is, "What should I consider when setting up my office at home?"

Check out this great article about Tips For Setting Up Your Home-Based Office.
Visit http://vasuccessgroup.co.uk/virtual-assistant-freebies/articles
 

Virtual assistant Advice, Free from the UK Experts

If you would like to be a fly on the wall during two frank interviews where Justine and Emma discuss in detail how they got started, how they find their clients and how they have built such successful businesses, this is your chance.

Learn all the inside secrets, for free, from the comfort of your own home. All you need to do is download the interviews and turn up your speakers.

Download the free interviews at: http://vasuccessgroup.co.uk/virtual-assistant-freebies/ 

Virtual Assistant Tips from the Experts

The VA Success Group is run by two of the UK’s most successful virtual assistants and we’re more than happy to share our tips and advice with you. Below you will find a couple of tips but read on to find out how you can hear exactly how we got started.

When charging for your services, create pre-paid packages to entice clients to pay in advance for blocks of time. They benefit from a small discount and you benefit from not having to chase overdue invoices and increased budgeting capacity.

Join a local networking group to gain local visibility and at least one online group too. Don’t forget as a ‘virtual’ worker you can work with anyone, anywhere!

Want to find out how we started and built two of the most successful virtual assistant businesses in the UK? Download our free interviews at: http://vasuccessgroup.co.uk/virtual-assistant-freebies/